The GUID isn't automatically populated in earlier versions of ARS (I believe 7.5 is the first version which does). For lower versions you need to use a run process as you have been doing. Sounds like there's either a documentation bug or you're looking at a newer help file.
On Mon, Dec 6, 2010 at 9:19 AM, Gadgil, Abhijeet <[email protected]>wrote: > Potentially you could write an active link on say lose focus of a field to > call $PROCESS$ @@:Application-Generate-GUID and set the output to a field on > the form > This way you will have the GUID created. > Now when you save / submit the request then an entry will be created in > database. > > This way you can have the GUID created even before a entry is created at > the database level > > hope that helps > > Regards, > Abhijeet > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > ________________________________ > From: Action Request System discussion list(ARSList) [[email protected]] > On Behalf Of Warren Baltimore [[email protected]] > Sent: Monday, December 06, 2010 9:43 PM > To: [email protected] > Subject: GUID FIELD 179 > > ** > ARS 6.3 on a Sun Solaris system and Oracle 10.x > > Quick question. > > It's been awhile since I've done this, I've build a GUID field (ID 179) on > a request form.. it's my understanding that this would make the GUID > available prior to submitting the ticket, however that doesnt seem to be the > case. Am I missing something? > the Remedy helpfile defines GUID Fields as: > > "To auto-populate a field with a GUID, define a character field using field > ID 179. A GUID is available during active link processing on the client and > through all filter phases. By contrast, the value of Request ID field is not > available until an entry has been successfully committed to the database. > You can set the attributes of the GUID field, except for field type, length, > and ID. " > This suggests to me that it should be available from a new form. However > the only way I can get it is to generate it with a $PROCESS$ > @@:Application-Generate-GUID. > > Could someone enlighten me? > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
