I looked at that (while awaiting a substantive reply from BMC support) and
didn't see any accommodation for working with the mid-tier. It appeared to
only work with the WUT.

*Please* tell me I'm mistaken!!

Thanks,
JDHood



On Wed, Dec 15, 2010 at 2:25 PM, patrick zandi <[email protected]> wrote:

> **
> Use the free one offered from Devtechnogy group
>
> Free.  Already works with Navy and DLA and other military sites
>
>   http://www.devtechnology.com/download.aspx
>
> Free Quick, and Harmless.
>
> Did I say it was Free!
>
>
>
>
> On Wed, Dec 15, 2010 at 2:11 PM, JD Hood <[email protected]> wrote:
>
>> ** All,
>>
>> There is an Atrium SSO product installer that is listed along with all the
>> other components that comprise "BMC Analytics for BSM v7.6.01". If you
>> download the INstall & Config guide, it includes instructions for
>> configuring CAC authentication. I seem to recall a rumor that the next
>> version 7.6.x would include the ability to authenticate users with CAC cards
>> (would be a boon to federal clients).
>>
>> Since the product was offered with the Analytics installers and the
>> documentation didn't mention ITSM, I inquired with BMC support if it could
>> be used to CAC authenticate with ARS (ITSM).
>>
>> After 6 business days, I got a reply:
>>
>> "...SAP gave a confirmation that it is not possible to configure CAC with
>> ITSM\BO. "
>>
>> I'm interpreting that reply to mean you can't use Atrium SSO configured
>> for CAC authentication with either ITSM or BO. Since BO underlies Analytics,
>> I have to wonder exactly which BMC products (if any) is supported by BMC
>> Atrium SSO?
>>
>> Any ideas? Anyone have any experience with this widget?
>>
>> Thanks,
>>
>> JD Hood
>> ITSM Consultant
>> QMX Support Services, Inc
>> [email protected]
>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
>
>
> --
> Patrick Zandi
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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