After upgrading ARS 7.5 from patch 006 to patch 007, I noticed this issue:

Usually the Server Information form loads okay if I view it soon after starting arsystem. But after maybe an hour, if I come back to the Server Information form, I get a timeout error - usually the first error is arerr 93 - and the form does not load. The ARDBC and AREA Configuration forms are similarly affected.

If I kill the arplugin process and let armonitor restart it, the forms will work again for a while.

Support had us try a binary file from 7.5 patch 006 on this patch 007 installation, and that keeps the timeout from occurring. But apparently this is not reproducible on their system, and there are no other reports of this issue.

Has anyone else experienced this? I would feel a little better if I knew that we weren't the only ones.

Solaris 10
Oracle 11g R2, 64 bit
Oracle 10g R2 client, 64 bit
ARS 7.5 patch 007
(and Hummingbird Full Text Search)
custom apps (no SRM, etc.)

--
David Durling
Enterprise IT Services
University of Georgia

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