Hi Larry,

What lead you all to look at encryption? I do have the Security Policy set to "Required" for Standard encryption, didn't think to try changing that.

I don't know if this test can be done on 7.6.03, but it would be interesting to see if your issue goes away (as it does for us) if you try ServerAdmin.so from 7.5 patch 006. Maybe you can ask support if that's feasible, as a test.

David

On 12/15/2010 6:34 PM, L G Robinson wrote:
Hi David,

I am seeing the exact same behavior on a 7.6.03 "out-of-the-box"
install on Solaris 10. I believe it has something to do with
encryption. My system seems to be missing an encryption library. My
third-party support folks are still working through it. Please let me
know if you find a solution and I'll do the same.

Thanks. Larry

----------------------------------------------------------- L. G.
Robinson                                [email protected] Office of
Information Technology Remedy Services NC State University
919-515-5432 Voice Raleigh, NC  27695-7109
919-513-1893 FAX

On Dec 15, 2010, at 4:53 PM, David Durling wrote:

After upgrading ARS 7.5 from patch 006 to patch 007, I noticed this
issue:

Usually the Server Information form loads okay if I view it soon
after starting arsystem.  But after maybe an hour, if I come back
to the Server Information form, I get a timeout error - usually the
first error is arerr 93 - and the form does not load.  The ARDBC
and AREA Configuration forms are similarly affected.

If I kill the arplugin process and let armonitor restart it, the
forms will work again for a while.

Support had us try a binary file from 7.5 patch 006 on this patch
007 installation, and that keeps the timeout from occurring.  But
apparently this is not reproducible on their system, and there are
no other reports of this issue.

Has anyone else experienced this?  I would feel a little better if
I knew that we weren't the only ones.

Solaris 10 Oracle 11g R2, 64 bit Oracle 10g R2 client, 64 bit ARS
7.5 patch 007 (and Hummingbird Full Text Search) custom apps (no
SRM, etc.)

-- David Durling Enterprise IT Services University of Georgia


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