Hi Sathish, For having the logs near to Crash, we enabled the logging, and loaded the system virtually.....if system crashes...we'll have the logs.
Enabling the API logs, of any kinda application, increases the memory required by the Application Server on which those APIs are deployed. In case of Remedy - when we enable the API logs, everything that works in the background gets logged- server memory utilization increases and server is now on hign memory usage - and as the load on the server increases - reliability decreases and as soon as memory usage crosses the memory threashold - Application Server will crash. Workaround - increase the physical memory and extand the server threashold limit - temporarily - as it has some other effects as well....!!! Reg. Structure of your setup - is it load balanced, if yes then how does it behave in case one of the server crashes? Regards, Vaibhav ________________________________________ From: Sathish Kumar [[email protected]] Sent: Tuesday, December 21, 2010 2:06 PM To: [email protected]; Vaibhav Singhal Cc: Sathish Kumar Subject: Re: Impact on Enabling API/SQL Logs in Production environment Hi Vaibhav, Thanks for the quick response. But we need logs all the time so that if any server crash occurs we have the past 1 hour log which will help BMC Support to diagnoise better. Also can you please share more detail on "it impacted performance" did it cause the ARS Memory foortprint to high? or user access was slow or admin activity crashed/slow etc? and also on what you meant by "structure of the system" Regards Sathish ::DISCLAIMER:: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. ----------------------------------------------------------------------------------------------------------------------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
