Hi,
What are the actual details? E.g. Business hours / segments used, look like this.... Incident is showing the slm attached with this data..... Regards Danny From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of IT (Amanullah Bashir Ahmed) Sent: 10 January 2011 11:59 To: [email protected] Subject: Re: Not calculating correctly as per defined calendar ** Hi, Any update Thanks & Regards Amanullah From: IT (Amanullah Bashir Ahmed) Sent: Wednesday, January 05, 2011 5:52 PM To: '[email protected]' Cc: 'Nair, Rajesh SISPL' Subject: Not calculating correctly as per defined calendar Hi there, Version 7.1 In SLM I configure Business time segment. In Incident date is calculated as in Business time segment but time is calculated wrongly as per defined calendar. Thanks & Regards Amanullah IT Enterprise Applications DISCLAIMER:"This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
