Chris, Chocking read.
You are normally right in your statements. It looks like we are doing the right thing waiting for ARS 7.6.4 and ITSM 7.6.4. Terje -- Sent from my Palm Pre On 18 Jan 2011 17:36, strauss <[email protected]> wrote: After reading the Technical Bulletin for Atrium Core 7.6.03 Patch 001, it is easy to become convinced that BMC has finally tortured their CMDB into a hopelessly un-maintainable nightmare of conflicting code releases. There is a very large list of problems in 7.6.03 that patch 001 purports to fix (indicating that 7.6.03 was not tested very well before its release), and some of the fixes appear to generate new problems, while many more issues are still not addressed. There are a number of manual processes that must be performed before even running the patch, and others that must be done afterwards to clean up the new problems that it creates, and then many workarounds listed for the unsolved problems that remain. Admittedly there is a certain amount of it that I can ignore since I have refused to even install the Atrium Web Services - anywhere. It's the most depressing technical document that I have read in years, leaving me doubtful that we will be able to run a successful CMDB population project after we get migrated to 7.6.03/4. I don't think I am even going to bother trying to install it on my 7.6.03 test and pre-production systems, but rather do a completely fresh install of 7.6.04 if/when that is released. Is it just me, or did anyone else's brain turn to toast when trying to read this thing? It makes me glad that my users are still blissfully unaware that there is a CMDB in the product, since we are still in production on an empty 2.1 system with no Asset Mgmt module. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
