No user tool support. Web only period! Sent from my iPhone
On Jan 19, 2011, at 6:39 AM, Terje Moglestue <[email protected]> wrote: > ** Chris, > > Chocking read. > > You are normally right in your statements. It looks like we are doing the > right thing waiting for ARS 7.6.4 and ITSM 7.6.4. > > Terje > > > > -- Sent from my Palm Pre > > On 18 Jan 2011 17:36, strauss <[email protected]> wrote: > > After reading the Technical Bulletin for Atrium Core 7.6.03 Patch 001, it is > easy to become convinced that BMC has finally tortured their CMDB into a > hopelessly un-maintainable nightmare of conflicting code releases. There is a > very large list of problems in 7.6.03 that patch 001 purports to fix > (indicating that 7.6.03 was not tested very well before its release), and > some of the fixes appear to generate new problems, while many more issues are > still not addressed. There are a number of manual processes that must be > performed before even running the patch, and others that must be done > afterwards to clean up the new problems that it creates, and then many > workarounds listed for the unsolved problems that remain. Admittedly there is > a certain amount of it that I can ignore since I have refused to even install > the Atrium Web Services - anywhere. It's the most depressing technical > document that I have read in years, leaving me doubtful that we will be able > to run a successful CMDB population project after we get migrated to > 7.6.03/4. I don't think I am even going to bother trying to install it on my > 7.6.03 test and pre-production systems, but rather do a completely fresh > install of 7.6.04 if/when that is released. > > Is it just me, or did anyone else's brain turn to toast when trying to read > this thing? It makes me glad that my users are still blissfully unaware that > there is a CMDB in the product, since we are still in production on an empty > 2.1 system with no Asset Mgmt module. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

