WHAT????
Ok.here is the problem. I logged a support ticket with ColumnIT regarding a problem in 7.5 where when a Read user logs in, if you have user logging turned on it shows garbage characters in the log where the word 'READ' should appear. Column IT opens an issue with BMC. BMC recognizes it as a Defect and opens Defect ID SW00377001 stating that it will be corrected in a later patch. Today I checked back to see if it was going into a 'soon' patch and see that the defect is closed.I look at the details and see that the classification of the defect is 'No Plans to Fix' I can't believe this.I go through all the effort to report a bug, they recognize it as a bug, but close the defect saying they aren't planning on fixing it?....what is this crap? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
