Yes exactly like that .safe to ignore?....I would say no and the fact that BMC considers it a no plans to fix, then I would definitely say no not safe to ignore .I expect that BMC would want to be reporting their license type properly in their logs .can I get you to log a defect with them citing this defect #? Can I get EVERYONE on the list to log a defect?....I dont consider it acceptable that they wont fix this.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brien Dieterle Sent: Thursday, January 20, 2011 9:52 AM To: [email protected] Subject: Re: No Plans To Fix (SW00377001) ** You mean like this? ?WH #æµá÷Ø[Þ GRANT READ This is normal-- Remedy has three types of licenses, "FIXED", "FLOAT", and *SNEEZE*. Seriously though, I'm glad we're not the only ones seeing this in the the user log, thanks for reporting it. I suppose that means it is safe to ignore then? Brien On 1/20/2011 9:37 AM, LJ LongWing wrote: ** WHAT???? Ok here is the problem. I logged a support ticket with ColumnIT regarding a problem in 7.5 where when a Read user logs in, if you have user logging turned on it shows garbage characters in the log where the word READ should appear. Column IT opens an issue with BMC. BMC recognizes it as a Defect and opens Defect ID SW00377001 stating that it will be corrected in a later patch. Today I checked back to see if it was going into a soon patch and see that the defect is closed I look at the details and see that the classification of the defect is No Plans to Fix I cant believe this I go through all the effort to report a bug, they recognize it as a bug, but close the defect saying they arent planning on fixing it?....what is this crap? _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
