This would be an error writing to the HPD:Help Desk form review the filter that writes to this form.
-----Original Message----- From: Lammey, Peter A. <[email protected]> To: arslist <[email protected]> Sent: Thu, Jan 20, 2011 11:44 am Subject: Trying to setup Remedy Import into HPD:IncidentInterface_Create ** I was tasked to setup a spreadsheet ingest process that would create resolved incidents in our Incident 7.02 system. I updated all filters on the HPD:IncidentInterface_Create form to fire on Merge as well as Submit and it works for creating open Assigned tickets however after mapping all the fields that seemed necessary I seem to be getting this error: Field does not exist on this form (ARERR 314) I don’t know where to go with this error. I ran filter logging on the server to see if anything surfaced on this but nothing jumped out as to why this is happening. I have separate interfaces that were setup for different projects that included a display form that people would fill out and click a Submit Resolved button and the data would be pushed to IncidentInterface_Create with the same fields I am importing and the tickets get generated as resolved with no problem. Perhaps a merge is surfacing bad code or something? Anyone have any ideas? Thanks Peter Lammey ESPN IT Packaging and Automation 860-766-4761 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
