Watch the filter log closely - updates to that HPD form result in updates to several other forms, especially if you have integrated products like SLM installed. I had a problem once where the web service interface provided a Middle Initial field that wasn't on one of the underlying forms.
On Thu, Jan 20, 2011 at 11:42 AM, Lammey, Peter A. <[email protected]>wrote: > ** > > I was tasked to setup a spreadsheet ingest process that would create > resolved incidents in our Incident 7.02 system. > > I updated all filters on the HPD:IncidentInterface_Create form to fire on > Merge as well as Submit and it works for creating open Assigned tickets > however after mapping all the fields that seemed necessary I seem to be > getting this error: > > > > Field does not exist on this form (ARERR 314) > > > > I don’t know where to go with this error. > > I ran filter logging on the server to see if anything surfaced on this but > nothing jumped out as to why this is happening. > > > > I have separate interfaces that were setup for different projects that > included a display form that people would fill out and click a Submit > Resolved button and the data would be pushed to IncidentInterface_Create > with the same fields I am importing and the tickets get generated as > resolved with no problem. > > > > Perhaps a merge is surfacing bad code or something? > > Anyone have any ideas? > > > > Thanks > Peter Lammey > ESPN IT Packaging and Automation > 860-766-4761 > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
