First let thank everyone who responded to my last question "Oracle Client Question". Great information, much appreciated.
My next questions is about character sets. The plan is to install ARS 7.5 on Linux 5.3 with Oracle 11g server and Oracle 10gR2 client. Language is US English only. The Linux server is set to UTF-8. The Oracle database is AL16UTF16. The installation guide states that the Plug-in server "always delivers characters in the UTF-8 codeset". "API accepts and returns characters in the UTF-8 encoding. It does not support UTF-16 character encoding." I think this is all saying that the data base needs to be UTF-8. Is that correct or am I missing something? Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite [email protected]<mailto:[email protected]> (315) 453-2912 x5335 (Office) (315) 317.2897 (Cell) ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

