If you are on Oracle, do not use UTF8. It's not UTF-8; it's CESU. Use AL32UTF8 as the product documentation advises; you will thank yourself later.
AL16UTF16 has the same unicode version capabilities as AL32UTF8. The extra capabilities that AL16UTF16 provides are not used by Remedy and if that kind of data gets into your system you may end up with a mess of epic proportions. On Wed, Jan 26, 2011 at 9:36 AM, Brittain, Mark <[email protected]>wrote: > ** > First let thank everyone who responded to my last question “Oracle Client > Question”. Great information, much appreciated. > > My next questions is about character sets. The plan is to install ARS 7.5 > on Linux 5.3 with Oracle 11g server and Oracle 10gR2 client. Language is US > English only. > > The Linux server is set to UTF-8. The Oracle database is AL16UTF16. The > installation guide states that the Plug-in server “always delivers > characters in the UTF-8 codeset”. “API accepts and returns characters in the > UTF-8 encoding. It does not support UTF-16 character encoding.” > > I think this is all saying that the data base needs to be UTF-8. Is that > correct or am I missing something? > > Thanks > Mark > ____________________________________________ > Mark Brittain > Remedy Developer > *NaviSite > **[email protected]* <[email protected]> > (315) 453-2912 x5335 (Office) > (315) 317.2897 (Cell) > > > > * ________________________________ * > This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that > is privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained herein, > to anyone other than the intended recipient is prohibited. > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
