Thanks Dave I knew some of that, but not all.. Still have to read how though :-)
Sent from my iPhone On Jan 30, 2011, at 11:50 AM, "Easter, David" <[email protected]> wrote: > Two recent capabilities are intended to assist with these kind of situations. > > > > 1. The ITSM Preconfigured Suite Stack Installer. The Suite Stack > Installer (SSI) enables a fresh install of the entire ITSM Suite to be > installed in an hour or two. All of the applications and configurations are > pre-loaded in a DB image provided by BMC – so the installer need only lay > down the binaries and copy the DB image into an empty DB instance provided by > you. Time has been reduced from up to 60 hours down to 1-2 hours for a fresh > install. While the SSI cannot be used for upgrades, it is good for creating > a staging, development or POC system. > > 2. Delta Data Migration. The ITSM Suite 7.6.04 includes utilities that > enable you to migrate data from your production environment to a > staging/development server until you are ready to switch over from > development to production. Basically, you’ll create a parallel system in > staging/development that will eventually become your production server. When > your maintenance window arrives, you can bring down both systems, transfer > the last bit of user data (which should be only a couple of hours or, at most > days) and then bring up the staging server as your new production server. > Downtime has been reduced to 4 hours or less using this methodology. > > > > -David J. Easter > > Manager of Product Management, Remedy Platform > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Patrick Zandi > Sent: Saturday, January 29, 2011 05:27 AM > To: [email protected] > Subject: Re: Long running ITSM 7.6 upgrade > > > > ** > > 7.6.04 might (don't know yet) be a faster method. > > But UT is Not supported > > Sent from my iPhone > > > On Jan 29, 2011, at 8:14 AM, "Gard, Richard J" <[email protected]> wrote: > > ** Our plan is to install 7.6.03 on bare metal (new hardware) and migrate our > SRM, RKM and CHM apps to it. No-one uses the new system until migration is > complete and tested. The current Prod system will then become UAT, and our > UAT systems will become part of DEV. We don't do upgrades often, so this > approach seems to work best. We support 3000+ demanding global users who > operate 24/7. We can't afford down time of more than 4-5 hours on a Friday > night. The switch is more of a DNS repoint and test. > > > > From: sphilben [mailto:[email protected]] > Sent: Friday, January 28, 2011 02:40 PM > To: [email protected] <[email protected]> > Subject: Long running ITSM 7.6 upgrade > > > All: > > > > We are in the process of working out our upgrade path from ARS 7.1/ITSM > 7.0.03 to ARS 7.6/ITSM 7.6. The upgrade of ARS is pretty straightforward and > relatively quick. > > > > The ITSM pieces, on the other hand, take forever. The upgrade path looks like > this: > > > > SRM 2.2 p4 > CMDB 7.5 p5 > SRM 7.6 p1 > CMDB 7.6 p2 > ITSM 7.6 p1 > SLM 7.6 > SLM 7.6 p1 > > > > I am currently working on ITSM 7.6 on our DEV server. Should it really take > 10+ hours? How am I supposed to get this done during our maintenance window? > > > > Has anyone else gone through this mess and survived? Does anyone have a > strategy on how to get this done in less than 24 hours (or whatever it ends > up taking)? We have failover servers that we could try and use but I don't > see how we can do it there early (like we are going to do during the ARS > upgrade). > > > > Not sure how I can go to the powers that be and tell them they will be down > for a whole day in order to upgrade some software. > > > > Thanks. > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
