hi,

My friend you have got a illegal memory access exception as indicated by the
0xc0000005 error code.
This is a ar server internal memory management error to get to the bottom of
this if you know exactly how to reproduce the crash you can turn on the API
and SQL log into a single file and then check for which API call its failing
and you might get a better idea of it or if you feel ok share it will be
glad to help..

thanks,
Vikram 

Rajesh N wrote:
> 
> Dear List
> Hoping some one will be able to help me in this
> Since Wednesday this has happened at least 3-4  times... once i restart
> the server the everything is normal and it goes on to work till this issue
> occurs again.
> 
> i have disabled Allow Disqualified search option in the server info form
> today morning and waiting to see if this issue occurs again. Its 1 hr gone
> but the issue has not reproduced it self.
> 
> Fri Feb 18 08:22:35 2011 390635: AR System server terminated when a
> signal/exception was received by the server (ARNOTE 20)
> Fri Feb 18 08:22:35 2011     0xc0000005
> Fri Feb 18 08:22:35 2011 390635: AR System server terminated -- fatal
> error encountered (ARNOTE 21)
> Fri Feb 18 08:22:51 2011 390635: AR System server terminated when a
> signal/exception was received by the server (ARNOTE 20)
> Fri Feb 18 08:22:51 2011
>    Thread Id: 1908
>    Version: 6.03.00 Patch 023 200709012215 Sep 1 2007 23:35:38
>    Code: c0000005
>    Operation: read
>    Access Addr: 00000000
>    Stack Begin:
>       Addr: 0040D369
>       Addr: 4C2D5053
>    Stack End:
> 
> Fri Feb 18 08:22:51 2011  390635 : AR System server terminated when a
> signal/exception was received by the server (ARNOTE 20)
> Fri Feb 18 08:22:51 2011     0xc0000005
> Fri Feb 18 08:22:51 2011  390635 : AR System server terminated -- fatal
> error encountered (ARNOTE 21)
> Fri Feb 18 08:24:53 2011  BRIE : Cannot open catalog; Message number = 92
> (bomw040a)  ARERR - 92
> 
> I am on arsystem 6.3 ITSM 5.5 patch 23
> Nothing on the armonitor side.
> 
> With Best Regards
> Rajesh Nair
> Siemens IT Solutions and Services GmbH
> SIS GO GAA
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