Listers, Feel free to delete if you don't like sales discussion as the answer to Joe's question involves some sales blurb.
Joe, I don't want to have a pricing debate on the list, because I don't want to undermine the work of resellers who may charge a little more (or less!) than we would, because the reseller can add a lot of value if the client is in Poland and wants to communicate in Polish (given we're in the UK and don't speak Polish!). There are two models for licensing: 1. A single fee for an enterprise license that has no restriction on the number of AR System servers or users. 2. A reducing fee per AR System production (not development, uat, etc) server for the largest BMC clients who are outsourcing services to multiple clients (the "Multi-Service Providers"). Both options come with very attractive support charges - about the cost of two days of BMC professional services time per year - and the beneft of knowing you're talking to people know what they're talking about, or a JSS approved reseller with staff trained by us. And both options come with free professional services through the installation/evaluation phase, with no obligation to buy. I appreciate that "free professional services" seems too good to be true, but it really is. Sometimes we lose, sometimes we win, but we invariably gain some good feedback/ideas on how to improve the product. Many of the product ideas come direct from clients, such as a great idea (from Bosch) to add functionality that deprecates the BMC AREA LDAP plugin. After all, if SSO Plugin can authenticate users against a domain controller, why bother with configuring AR System? John _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
