That is not large enough to create a significant delay (few seconds delay at 
most on unindexed searches) yet not small enough that the query plan would 
ignore indexes if present.. an index on a search would definitely be useful.

You didn't say what the search criteria/qualification was.. I'm assuming a 
table 
field?

Joe


________________________________

From: gok's <[email protected]>
To: [email protected]
Sent: Tue, March 1, 2011 10:30:19 PM
Subject: Re: trying to query ARRemedy 6.3 data from ARserver 7.5.....help me 
with any ideas


My manager didn't want to move the data structures in to the 7.5 database he 
want it keep out side but .....user want see only CHG:Change tickets from that 
6.3 data.......

I want to see only to view the CHG:Change tickets in 7.5 user tool.


Joe Martin D'Souza wrote:

If the database doesn't have a running AR Server, why not just upgrade it to AR 
System Server 7.5 by installing one and choosing the upgrade option against 
that 
database?

That way the data structures will be of the same version..

I do not have a complete idea of what you are trying to achieve - meaning if  
you want to access this database to just view or modify or ?? So if you 
can give 
a little more of what you are trying to achieve I or someone here might have 
some better views on how to help you..

Joe

-----Original Message----- 
From: gok's
Sent: Saturday, February 26, 2011 1:20 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected]
Subject: trying to query ARRemedy 6.3 data from ARserver 7.5.....help me with 
any ideas

Hi All,

I am trying to query or to search by based on CHG request id from ARSystem 6.3 
to ARSystem 7.5. here ARSystem_6_3 database didn't have any ARServer 
and Mid-tier so I am trying to use Java API ..Here I want some information 
regarding whether I can get the chg ticket information like related tasks and 
attachments to ARSystem 7.5.


Thanks for replies
I do have around 85,370 records .... But I switched to use the vendor form hope 
this works.


Joe DeSouza wrote:
 
How many records do you have in that form? What is the query you are using 
to query the data in that form? Are the columns used in the criteria of that 
query indexed in the source data?

Joe

 

________________________________
From: gok's <[email protected]>
To: [email protected]
Sent: Mon, February 28, 2011 3:45:48 PM
Subject: Re: trying to query ARRemedy 6.3 data from ARserver 7.5.....help 
me with any ideas

Thanks for response Sabyson I worked as you said but when I query any records 
it is taking a lot of time some times time out error because I need to get 
related tasks as well and moving the tables  which my manger don't want to do 
it. So i am trying with stored proc to set a parameter value to get the records 
but is it possible to display the related tasks in the task tab in CHG:Change 
form.



Sabyson Fernandes wrote:

You can look into creating a Database link between the 6.3 ARSystem database 
and 
the 7.5 ARSystem database. Then create a database SQL view in the 7.5 database 
that points to the 6.3 database change form. You can then create a view form 
that points to this DB view and you can access the 6.3 change data from within 
Remedy 7.5 .

Sometimes DB links are slow, so for best results I would just copy the relevant 
tables into a separate database within the same database instance as your 7.5 
database and create the view form on top of that.

Hope this helps.

Saby

--- On Sat, 2/26/11, gok's <[email protected]> wrote:

From: gok's <[email protected]>
Subject: Re: trying to query ARRemedy 6.3 data from ARserver 7.5.....help me 
with any ideas
To: [email protected]
Date: Saturday, February 26, 2011, 8:15 PM




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