Officially, database encryption is neither unsupported nor supported - 
supportability issues would need to be addressed by the database vendor 
providing the encryption.  As mentioned, it is expected that it will be 
transparent to any application running on top of the database and thus 
unaffected.  As long as that holds true, AR System should work properly.

-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Peter Romain
Sent: Thursday, March 03, 2011 12:26 AM
To: [email protected]
Subject: Re: Remedy 7.1 with Oracle 10G R2 Encrypted (Column or Tablespace 
level)

**
I'd be interested to hear if anyone else has used database encryption as I come 
across the requirement periodically but have never seen it progressed.

Remedy shouldn't be affected because the encryption is done by Oracle itself 
and the clients should ensure that the calling application is unaware of the 
encryption.

You will need to check whether BMC supports Remedy against an encrypted 
database and, if you do it, check that performance isn't affected too greatly.


From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Batwe, Saurabh [ITSUS Non-J&J]
Sent: 02 March 2011 21:55
To: [email protected]
Subject: Remedy 7.1 with Oracle 10G R2 Encrypted (Column or Tablespace level)

**
Hi all,

We are trying to implement the remedy 7.1 with oracle 10G R2 version.
We also have an additional requirement that the data should be "Encrypted". As 
Oracle 10GR2 version supports the encryption we are looking forward to this 
approach.

Question:

1.       Does the remedy 7.1 supports "Column level" or "Tablespace level" 
encryption.

2.       If yes

a.       Do we have to change any settings in remedy for this changed?

b.      How and what impact it will be on the application and data?

                                                                           i.   
   While view/search/add/update?

3.       If No

a.       What should be the approach?
Thanks & Regards
Saurabh Batwe
Email: [email protected]<mailto:[email protected]>
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