Thanks Joe for the info.

The UT & browser unfortunately do behave differently in this regard.  I am
investigating a work around using events and window IDs.  Hopefully should
crack it soon.

Kind regards
Mike
On Mon, Mar 7, 2011 at 2:10 PM, Joe Martin D'Souza <jdso...@shyle.net>wrote:

> **
>
> Is the Mid-Tier opening the window in a new window? Or is it opening it in
> the current window? If its opening in the current window, it is as designed.
> If the pop up is designed to open in a new window, then the result list
> window will not be impacted by closing that second window..
>
> Joe
>
>  *From:* Mike Buck <beingmi...@gmail.com>
> *Sent:* Monday, March 07, 2011 8:58 AM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Close Window Action - UT & Browser behave differently
>
> **
>  Hi Roger
>
> Sorry, I should have mentioned its ARS 7.5.   Any information would very
> much be appreciated.
>
> Thank you
> Mike
>
> On Mon, Mar 7, 2011 at 1:28 PM, Roger Justice <rjust2...@aol.com> wrote:
>
>> ** What Version?
>>
>>
>>
>>   -----Original Message-----
>> From: Mike Buck <beingmi...@gmail.com>
>> To: arslist <arslist@ARSLIST.ORG>
>> Sent: Mon, Mar 7, 2011 7:09 am
>> Subject: Close Window Action - UT & Browser behave differently
>>
>>   **
>> Good Morning!
>>
>> Has anyone come across the Close Window Action in an Active Link behaving
>> differently?
>>
>> 1.  Search a form (Infrastructure Change in this instance) to display a
>> results list.
>>
>> 2.  Double click a Results List entry and a Display Type Window pops up.
>>
>> 3.  As part of the workflow an Active link finally performs a Close
>> Current action.  In the User Tool the Display Type Window closes, and this
>> leaves the Results List untouched - Fantastic!!!
>>
>> However, in the Browser the Results List is also Closed!!!! ------  Why
>> the difference?  Surely they should behave in the same way?
>>
>> Could anyone please shine a light on this problem?
>>
>> Thank you & kind regards
>> Mike
>>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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