Thanks Joe for the info. The UT & browser unfortunately do behave differently in this regard. I am investigating a work around using events and window IDs. Hopefully should crack it soon.
Kind regards Mike On Mon, Mar 7, 2011 at 2:10 PM, Joe Martin D'Souza <jdso...@shyle.net>wrote: > ** > > Is the Mid-Tier opening the window in a new window? Or is it opening it in > the current window? If its opening in the current window, it is as designed. > If the pop up is designed to open in a new window, then the result list > window will not be impacted by closing that second window.. > > Joe > > *From:* Mike Buck <beingmi...@gmail.com> > *Sent:* Monday, March 07, 2011 8:58 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Close Window Action - UT & Browser behave differently > > ** > Hi Roger > > Sorry, I should have mentioned its ARS 7.5. Any information would very > much be appreciated. > > Thank you > Mike > > On Mon, Mar 7, 2011 at 1:28 PM, Roger Justice <rjust2...@aol.com> wrote: > >> ** What Version? >> >> >> >> -----Original Message----- >> From: Mike Buck <beingmi...@gmail.com> >> To: arslist <arslist@ARSLIST.ORG> >> Sent: Mon, Mar 7, 2011 7:09 am >> Subject: Close Window Action - UT & Browser behave differently >> >> ** >> Good Morning! >> >> Has anyone come across the Close Window Action in an Active Link behaving >> differently? >> >> 1. Search a form (Infrastructure Change in this instance) to display a >> results list. >> >> 2. Double click a Results List entry and a Display Type Window pops up. >> >> 3. As part of the workflow an Active link finally performs a Close >> Current action. In the User Tool the Display Type Window closes, and this >> leaves the Results List untouched - Fantastic!!! >> >> However, in the Browser the Results List is also Closed!!!! ------ Why >> the difference? Surely they should behave in the same way? >> >> Could anyone please shine a light on this problem? >> >> Thank you & kind regards >> Mike >> > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"