Thank you very much. VERY INTERESTING! Peter
>----Messaggio originale---- >Da: [email protected] >Data: 8-mar-2011 16.43 >A: <[email protected]> >Ogg: Re: 'The End' of support for Remedy 6.3. > >The BMC Product Support Policy can be found here: > >http://www.bmc.com/support/product-support-policy.html > >Because the BMC support policy is version based and not time based, there is no specific end-of-support date currently for 7.1.00. However, do keep in mind that 7.1.00 was released 31-Aug-2007. If you take a look at the support lifecycle of AR System historically, you'll find that AR System releases are typically supported for 36-54 months, with an average of about 4 years. Thus, were I to provide guidance, I would not expect AR System 7.1.00 to be supported much past mid-CY 2011 since that would be the 4 year mark. I would recommend that any customer who is still on AR System 7.1.00 start planning in the next 6- 9 months to upgrade to a later version. > >-David J. Easter >Manager of Product Management, Remedy Platform >BMC Software, Inc. > >The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. > >-----Original Message----- >From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST. ORG] On Behalf Of [email protected] >Sent: Tuesday, March 08, 2011 07:10 AM >To: [email protected] >Subject: R: Re: 'The End' of support for Remedy 6.3. > >Hi Mark, >do you know when version 7.1 support expire? > >thanks in advance >Peter > >>----Messaggio originale---- >>Da: [email protected] >>Data: 8-mar-2011 12.46 >>A: <[email protected]> >>Ogg: Re: 'The End' of support for Remedy 6.3. >> >>Correct - as stated in the message from David Easter yesterday, support ended >for 6.3 when 7.5 was released. - Jan 16th, 2009. >> >>Mark >> >>I work for BMC, I do not speak for them. >> >>-----Original Message----- >>From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST. >ORG] On Behalf Of [email protected] >>Sent: 08 March 2011 11:33 >>To: [email protected] >>Subject: 'The End' of support for Remedy 6.3. >> >>Hello everyone, >>it is true that the version 6.3 of the Remedy is no supported by BMC? >>could you tell me if this is true since (approximately)? >> >>Thank you very much. >>Peter >> > >>_______________________________________________________________________________ >>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www. >wwrug.com ARSList: "Where the Answers Are" >> > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
