> When they say Explorer 6 and higher it means it has been tested for Explorer > 6 but not tested on higher
Not completely true. Higher versions are tested if/when available during the release cycle for a given release - or tested on subsequent patch releases. So BMC does not test *just* the minimum version and no others. That said, the statement that higher versions are supported because of forward compatibility is completely accurate. So if a new browser version comes out post-release, BMC still supports it because of the backwards compatibility of the browsers. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Tuesday, March 08, 2011 11:48 AM To: arslist@ARSLIST.ORG Subject: Re: R: Re: Compatibility Matrix browsers. When they say Explorer 6 and higher it means it has been tested for Explorer 6 but not tested on higher, but it being forward compatible, it should work. So you should be good on Explorer 7 or Firefox 2.0 and any version higher.... You may want to search for Flash compatibility too, as some consoles of ITSM 7.x onwards have flash objects.. With pre 7.6.4 apps, these were limited to CMDB and SRM, but with 7.6.4 apps these have been extended to consoles of IM, AM, PM and CM as well.. There may be mention that certain versions of a flash player is not supported.. Also for IE I have learnt that installing only the Flash Player plugin is not enough. This would be enough for Firefox, Safari or Chrome, but for IE, you need the Flash Player ActiveX installed.. Hope this helps.. Joe -----Original Message----- From: team.rem...@libero.it Sent: Tuesday, March 08, 2011 3:45 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: R: Re: Compatibility Matrix browsers. Hi Joe, the Mid-Tier Version is 7.1.00 Patch 007 200904060530. On the Support site of BMC i can find this Compatibility Matrix for browsers. Browsers Internet Explorer 6 or higher Firefox 2.0 or higher Mozilla 1.7.3 or higher Safari 3.0 or higher What do you think about this thing ? Thank Peter >----Messaggio originale---- >Da: jdso...@shyle.net >Data: 7-mar-2011 15.29 >A: <arslist@ARSLIST.ORG> >Ogg: Re: Compatibility Matrix browsers. > >Browser compatibilities are more dependent on the core Mid-Tier version, >and >not so much on the AR System applications... check the version of the >Mid-Tier and see recommended versions for the browser. Usually thought >there >are limited restrictions on browser version and most current versions of >most browsers at the time of a release of the Mid-Tier work... > >Joe > >-----Original Message----- >From: team.rem...@libero.it >Sent: Monday, March 07, 2011 5:21 AM Newsgroups: >public.remedy.arsystem.general >To: arslist@ARSLIST.ORG >Subject: Compatibility Matrix browsers. > >Hello everyone, >what is the Compatibility Matrix browsers can be used for service desk 7.0? >For example: >Service Desk 7.0 is compatible with Internet Explorer 7 (or Firefox)? > >Can you help me? I have not found anything spacifico! > >Thank you very much >Peter _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
