I know that I have done this before in previous versions of ARS but this is the 
first time I have tried to create a report against the NTE:Notifier Log screen 
and I wonder if that is part of it.

________________________________

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Pederson
Sent: Saturday, March 12, 2011 11:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: Issue with a report


** 

I seem to recall active links having issues with using greater than/less than 
operators on non-integer fields, including date fields. Have you tried moving 
the values into some display integer fields and then using those two fields in 
the qualification?

 

Regards,

 

Brian Pederson

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roehr, Mario
Sent: Saturday, March 12, 2011 12:52 AM
To: arslist@ARSLIST.ORG
Subject: AW: Issue with a report

 

** 

Christie,

 

I'm wondering if this could be a valid qualification:

 

'Submit Date' >= $Start Date$

 

That means `Submit Date` would be later as the `Start Date`, but Submit Date in 
the most cases is the earliest Timestamp as it was set when you submitted the 
record (eg. Click on the Save button)

 

Mario

 

 

Von: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] Im Auftrag von Pargeter, Christie :CO IS
Gesendet: Samstag, 12. März 2011 00:50
An: arslist@ARSLIST.ORG
Betreff: Re: Issue with a report

 

** 

There are no errors in Crystal Reports or the User Tool when I try the report 
only on the web.  I did try recreating at one point to use the underscores 
incase that was the issue.  But the really odd point to me is that if I run the 
report with any quals it works but if I add '3'>="1/1/11" I get the error.

 

I tried to add the report to the Reporting Console and to select the Submit 
Date and just that field and I still get the error.

 

________________________________

From: kimberly.sant...@oracle.com santana [mailto:kimberly.sant...@oracle.com] 
Sent: Friday, March 11, 2011 3:43 PM
To: arslist@ARSLIST.ORG
Cc: Pargeter, Christie :CO IS
Subject: Re: Issue with a report

I am curious to know when you refresh the report in crystal reports are you 
getting any errors ?
I am noticing that your qualification does not use underscores but the crystal 
report field is using underscores..
How do you have our odbc set up? to use underscores or not to use underscores?  

Kimberly

On 3/11/2011 9:58 AM, Pargeter, Christie :CO IS wrote: 

** 

When I look in Crystal Report it is there.  Also, this report works in the user 
tool as designed (with the external field) but not in the web.

 

________________________________

From: kimberly.sant...@oracle.com santana [mailto:kimberly.sant...@oracle.com] 
Sent: Thursday, March 10, 2011 8:37 PM
To: arslist@ARSLIST.ORG
Cc: Pargeter, Christie :CO IS
Subject: Re: Issue with a report

Did you check to make sure that this field 'ARSYS_SERIAL_QUAL_COLUMN'  is on 
the form NTE_Notifier_Log?

Kimberly


On 3/10/2011 7:24 PM, Pargeter, Christie :CO IS wrote: 

** 

I am trying to build a report against the NTE:Notifier Log screen and if I put 
any quals on the Active Link I get

 

This field name is not known. Details: errorKind Error in File 
C:\WINDOWS\TEMP\CLUserHistory {200BA716-D86C-4D45-9F30-0913A657F293}.rpt: Error 
in formula . '{NTE_Notifier_Log.ARSYS_SERIAL_QUAL_COLUMN} <> 
"4\3\1\3\2\7\1299744000\"' This field name is not known. Details: errorKind 

 

This has ('Submit Date' >= $Start Date$) as the qual.  But if I leave quals 
empty on the Active Link the report will run.  Eventually, I want to use a 
External qual on this report.  I thought I had this running a couple of months 
ago but just tested it again and now it is broken.

 

ARS 7.1 p 6

ITSM 7.0.3 p 9

Window 2003

MS SQ 2005

IIS/Tomcat

RKM 7.2 p 4

MidTier 7.5 p 7

 

________________________________


Christie Pargeter 
Legacy Health 

IS - Programming

SR Technical Analyst

cparge...@lhs.org 

  1120 Building 

tel: 503-415-5149

 

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