You benefit from the HOURS of 'WTF' I went through in my app when I upgraded to 7.6.3 client. This particular bug made me not even attempt to move to that version of the release....
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martin, Dwayne - martinrd Sent: Wednesday, March 16, 2011 9:46 AM To: [email protected] Subject: Re: Active Link sequence dies after Commit SOLVED Thank you, Mike and LJ! I created a display-only "Change Flag Not Disabled" field and had my Active Link set the field to "x" before doing the Commit, and now everything works fine! Gratefully yours, Dwayne -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Luttmann, Michael W Mr CTR DISA CD553 Sent: Wednesday, March 16, 2011 11:19 AM To: [email protected] Subject: Re: Active Link sequence dies after Commit FWIW, I can confirm this issue in 7.6.03. I had to rewrite workflow in some custom apps, to work around the commit if nothing was changed on the form. Mike Luttmann DISA Remedy Engineer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Wednesday, March 16, 2011 7:52 To: [email protected] Subject: Re: Active Link sequence dies after Commit ** Dwayne, Yes, there is a bug with the 7.6.3 client regarding commit actions. The bug is specifically related to doing a commit when no fields that have 'changed'...this meaning fields that have the 'disable change flag set don't count'...in this scenario it says its performing the commit, but doesn't fire any of the filters, and also doesn't fire any workflow AFTER the commit action. I have a bug open with BMC regarding this. To fix you need to ensure 'something' changes....create a tmp field and set it to something, then do the commit...everything works fine in that scenario. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martin, Dwayne - martinrd Sent: Wednesday, March 16, 2011 6:41 AM To: [email protected] Subject: Active Link sequence dies after Commit ** Dear List, We have a sequence of 9 Active Links that have worked for years. The first one does a Commit, and the final one opens a Crystal Report. Yesterday morning the sequence worked the first time we tried it, but suddenly it stopped. The Active Link log shows the first Link doing the Commit, then --1-- Start active link processing -- Operation - On Modify and --1-- Stop active link processing - On Modify ... <ACTL> Stop active link processing - On Control <WFLG> /* Wed Mar 16 2011 08:13:40 */ <WFLG> Workflow Trace Log -- OFF Just for debugging I added a message after the Commit, and it does not fire. Everything ends after "Stop active link processing - On Control. Now here is where it really gets interesting. This happens on two PCs, including my own. Mine is XP and the other, Win 7. But the sequence works fine on a third machine (Win 7), and it works OK on Mid Tier. The sequence completes, the Crystal Report displays, and the Active Link Log shows all the links firing. If I log on to the third machine it works OK for me, so it is the machine, not the person. The WUT in the two machines that fail is 7.6.03. In the one that works it is 7.1 p 004. Is there some problem with the 7.6 WUT and Commits? Dwayne Martin James Madison University _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
