This function is not valid when creating a new Incident. There are many fields that are hidden on the original Incident that need to be populated as an Incident is worked.
-----Original Message----- From: uday kiran <uday.rem...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Wed, Mar 16, 2011 1:50 pm Subject: Copy to New Issue ** Hi when we are creating a new Incident using CTRL + T we are getting a msg to enter the value in Reported Source Field and after entering a value in it when we try to save its asking to enter Resolution Category ,, strange error ,, can any one help me out thanks Uday _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"