Martin, If I am not wrong. Even if a consultant is just view a ticket, if has a floating assigned to his name in the User form.. He/She who log's in to the system will be allotted with Floating write license. And with Floating write if he/she has kept the session open for long. By default its 1hr
With Best Regards Rajesh Nair Siemens IT Solutions and Services GmbH SIS GO GAA GPC IN HCC 247 Park, Hincon House, Tower-A, 8-10th floor, LBS Road, Vikhroli (West), Mumbai 400 083, INDIA Desk : +91 22 3937 2027 mailto:nairraj...@siemens.com ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Conny Martin Sent: Friday, March 25, 2011 4:56 PM To: arslist@arslist.org Subject: Floating users get a floating write token on read operations Hello All, I searched the list but found no answer. I have an issue where floating users are granted a write token on read operations. I verified this with driver to eliminate workflow that could trigger this behaviour. On the first GetListEntry the user is granted a write token, although this is not neccessary in my opinion. So every user who logs into the system only to check if there are tickets assigned to him is blocking a floating write token for at least one hour. Has anyone else experienced this behaviour? Kind Regards Conny _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
