Hi All,
When I run the BPCU (in Overlay Mode) utility against an ITSM 7.0.3
environment, it gives the following error messages;
Exception occured while hash generation for Views
java.lang.ClassCastException: java.util.ArrayList
at com.bmc.arsys.api.Value.getLongValue(Unknown Source)
and
ERROR - Exception occured while hash generation for Fields
java.lang.ClassCastException: java.util.ArrayList
at com.bmc.arsys.api.Value.getLongValue(Unknown Source)
at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source)
An extract of the BPCU log is listed below. Additionally, there are many form
objects in developer studio where the customized Type is "Unmodified"
=====================
[2011-03-28 13:02:11] INFO - Completed hash generation for Menus
[2011-03-28 13:02:13] INFO - 31 web services retrieved from the server
[2011-03-28 13:02:13] INFO - Completed hash generation for Web Services
[2011-03-28 13:02:19] INFO - 871 filter guides retrieved from the server
[2011-03-28 13:02:19] INFO - Completed hash generation for Filter Guides
[2011-03-28 13:02:46] INFO - 2,092 forms retrieved from the server
[2011-03-28 13:02:57] INFO - 1,889 active link guides retrieved from the server
[2011-03-28 13:02:57] INFO - Completed hash generation for Active Link Guides
[2011-03-28 13:02:58] INFO - 12,367 filters retrieved from the server
[2011-03-28 13:03:21] INFO - 30,810 active links retrieved from the server
[2011-03-28 13:03:23] INFO - Completed hash generation for Filters
[2011-03-28 13:03:35] INFO - Completed hash generation for Active Links
[2011-03-28 13:05:27] ERROR - Exception occured while hash generation for Views
java.lang.ClassCastException: java.util.ArrayList
at com.bmc.arsys.api.Value.getLongValue(Unknown Source)
at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source)
at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source)
at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source)
at
com.bmc.arsys.api.RpcHandConverter16.fromRpcArGetMultipleFields16Out(Unknown
Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source)
at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source)
at com.bmc.arsys.artools.q.do(Unknown Source)
at com.bmc.arsys.artools.ccu.d.if(Unknown Source)
at com.bmc.arsys.artools.ccu.as.case(Unknown Source)
at com.bmc.arsys.artools.ccu.as.try(Unknown Source)
at com.bmc.arsys.artools.ccu.f.a(Unknown Source)
at com.bmc.arsys.artools.ccu.as.case(Unknown Source)
at com.bmc.arsys.artools.ccu.as.try(Unknown Source)
at com.bmc.arsys.artools.ccu.as.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
[2011-03-28 13:05:27] ERROR - Exception occured while hash generation for Fields
java.lang.ClassCastException: java.util.ArrayList
at com.bmc.arsys.api.Value.getLongValue(Unknown Source)
at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source)
at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source)
at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source)
at
com.bmc.arsys.api.RpcHandConverter16.fromRpcArGetMultipleFields16Out(Unknown
Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source)
at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source)
at com.bmc.arsys.artools.q.do(Unknown Source)
at com.bmc.arsys.artools.ccu.am.if(Unknown Source)
at com.bmc.arsys.artools.ccu.as.case(Unknown Source)
at com.bmc.arsys.artools.ccu.as.try(Unknown Source)
at com.bmc.arsys.artools.ccu.f.a(Unknown Source)
at com.bmc.arsys.artools.ccu.as.case(Unknown Source)
at com.bmc.arsys.artools.ccu.as.try(Unknown Source)
at com.bmc.arsys.artools.ccu.as.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
[2011-03-28 13:06:38] INFO - Completed hash generation for Forms
[2011-03-28 13:06:38] INFO - Comparing the snapshot with the reference hash
file(s)
[2011-03-28 13:06:41] INFO - Number of CMDB forms = 180
[2011-03-28 13:06:41] INFO - Number of dynamically added SLM forms = 3
[2011-03-28 13:07:04] INFO - Number of Self Join forms on top of CMDB forms = 77
[2011-03-28 13:07:04] INFO - Total number of forms that will be skipped during
conversion = 260
[2011-03-28 13:07:10] INFO - Found 82 additions and modifications in Forms
[2011-03-28 13:07:10] INFO - Found 22 additions and modifications in Views
[2011-03-28 13:07:10] INFO - Found 203 additions and modifications in Fields
[2011-03-28 13:07:10] INFO - Found 788 additions and modifications in Active
Links
[2011-03-28 13:07:11] INFO - Found 125 additions and modifications in Filters
[2011-03-28 13:07:11] INFO - Found 0 additions and modifications in Escalations
[2011-03-28 13:07:11] INFO - Found 54 additions and modifications in Active
Link Guides
=====================
Could someone assist me out with this issue?
Many Thanks in Advance,
Best Regards,
John Joseph
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