Which version of BPCU are you using? How to know the BPCU version that you are using? If you look at the bpcu.log the second statement in the log will be the version number
Abhijeet The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Joseph Sent: Monday, March 28, 2011 4:20 PM To: [email protected] Subject: Error encountered when executing BPCU (In Overlay mode).. Hash Ovelay feature ** Hi All, When I run the BPCU (in Overlay Mode) utility against an ITSM 7.0.3 environment, it gives the following error messages; Exception occured while hash generation for Views java.lang.ClassCastException: java.util.ArrayList at com.bmc.arsys.api.Value.getLongValue(Unknown Source) and ERROR - Exception occured while hash generation for Fields java.lang.ClassCastException: java.util.ArrayList at com.bmc.arsys.api.Value.getLongValue(Unknown Source) at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source) An extract of the BPCU log is listed below. Additionally, there are many form objects in developer studio where the customized Type is "Unmodified" ===================== [2011-03-28 13:02:11] INFO - Completed hash generation for Menus [2011-03-28 13:02:13] INFO - 31 web services retrieved from the server [2011-03-28 13:02:13] INFO - Completed hash generation for Web Services [2011-03-28 13:02:19] INFO - 871 filter guides retrieved from the server [2011-03-28 13:02:19] INFO - Completed hash generation for Filter Guides [2011-03-28 13:02:46] INFO - 2,092 forms retrieved from the server [2011-03-28 13:02:57] INFO - 1,889 active link guides retrieved from the server [2011-03-28 13:02:57] INFO - Completed hash generation for Active Link Guides [2011-03-28 13:02:58] INFO - 12,367 filters retrieved from the server [2011-03-28 13:03:21] INFO - 30,810 active links retrieved from the server [2011-03-28 13:03:23] INFO - Completed hash generation for Filters [2011-03-28 13:03:35] INFO - Completed hash generation for Active Links [2011-03-28 13:05:27] ERROR - Exception occured while hash generation for Views java.lang.ClassCastException: java.util.ArrayList at com.bmc.arsys.api.Value.getLongValue(Unknown Source) at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source) at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source) at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source) at com.bmc.arsys.api.RpcHandConverter16.fromRpcArGetMultipleFields16Out(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source) at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source) at com.bmc.arsys.artools.q.do(Unknown Source) at com.bmc.arsys.artools.ccu.d.if(Unknown Source) at com.bmc.arsys.artools.ccu.as.case(Unknown Source) at com.bmc.arsys.artools.ccu.as.try(Unknown Source) at com.bmc.arsys.artools.ccu.f.a(Unknown Source) at com.bmc.arsys.artools.ccu.as.case(Unknown Source) at com.bmc.arsys.artools.ccu.as.try(Unknown Source) at com.bmc.arsys.artools.ccu.as.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) [2011-03-28 13:05:27] ERROR - Exception occured while hash generation for Fields java.lang.ClassCastException: java.util.ArrayList at com.bmc.arsys.api.Value.getLongValue(Unknown Source) at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source) at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source) at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source) at com.bmc.arsys.api.RpcHandConverter16.fromRpcArGetMultipleFields16Out(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source) at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source) at com.bmc.arsys.artools.q.do(Unknown Source) at com.bmc.arsys.artools.ccu.am.if(Unknown Source) at com.bmc.arsys.artools.ccu.as.case(Unknown Source) at com.bmc.arsys.artools.ccu.as.try(Unknown Source) at com.bmc.arsys.artools.ccu.f.a(Unknown Source) at com.bmc.arsys.artools.ccu.as.case(Unknown Source) at com.bmc.arsys.artools.ccu.as.try(Unknown Source) at com.bmc.arsys.artools.ccu.as.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) [2011-03-28 13:06:38] INFO - Completed hash generation for Forms [2011-03-28 13:06:38] INFO - Comparing the snapshot with the reference hash file(s) [2011-03-28 13:06:41] INFO - Number of CMDB forms = 180 [2011-03-28 13:06:41] INFO - Number of dynamically added SLM forms = 3 [2011-03-28 13:07:04] INFO - Number of Self Join forms on top of CMDB forms = 77 [2011-03-28 13:07:04] INFO - Total number of forms that will be skipped during conversion = 260 [2011-03-28 13:07:10] INFO - Found 82 additions and modifications in Forms [2011-03-28 13:07:10] INFO - Found 22 additions and modifications in Views [2011-03-28 13:07:10] INFO - Found 203 additions and modifications in Fields [2011-03-28 13:07:10] INFO - Found 788 additions and modifications in Active Links [2011-03-28 13:07:11] INFO - Found 125 additions and modifications in Filters [2011-03-28 13:07:11] INFO - Found 0 additions and modifications in Escalations [2011-03-28 13:07:11] INFO - Found 54 additions and modifications in Active Link Guides ===================== Could someone assist me out with this issue? Many Thanks in Advance, Best Regards, John Joseph _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
