ARS 7.6.3 ITSM/CMDB 7.6.3 AR Server Set to Submitter Mode = "Locked" I tried to modify a CI in my production dataset and ran into a the following error: ARERR [371] You cannot change the value of the Submitter field -- the "Submitter Mode" of the system is configured to be locked : 2
The preceding message occurred during the execution of active link ASI:SHR:GenericSave_003_CreateModify_EnabledSandBox_SomethingInSandbox -- action 2. (ARNOTE 1101) This was on a CI that had been Normalized and Reconciled. I checked the workflow logs and the AL in question is executing a push fields action that matches all field ID's. I would suppose that since the $SUBMITTER$ value was NOT me the Submitter Mode Locked logic is firing. Has anyone else run into this? Seems like a significant bug to me, since it wouldn't allow Support Users to update CI's for which they are configured as supporting. -- Chris Danaceau AttivaSoft Solutions Architect _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
