hi Gopal,

I see a cyclic restart can  you enable the AR logs like SQL API and Thread
logs. Need to see the reason why the server is shutting down also if
possible the armonitor.log.

if you are not able to login to the server to set the logs up in admin
console kindly add the below line in the ar config file

Debug-mode : 17

Thanks,
Vikram

Gopal-SRG wrote:
> 
> Hi vikram,
> ITSM APP server is installed on UNIX box.There are several application
> being hosted on the same box .
> The size allocated for our ITSM app is 30G and as of now 14G is free under
> the app installed directory.
>  Please find attached the arerror file.
> 
> regards,
> Gopal
> 
> 
> 
> vikram_k wrote:
>> 
>> hi Gopal,
>> 
>> Can you elaborate on what exactly is happening can you see any server
>> crash in arerror.log or if you can see any activity on the ar logs. 
>> 
>> What is your system setup?
>> 
>> Thanks,
>> Vikram
>> 
>> Gopal-SRG wrote:
>>> 
>>> Hi all,
>>> we are having a remedy ITSM 7.5 suite (Trail version).
>>> 
>>> Now the ARSystem is getting restarted automatically many times and its
>>> still happening.
>>> 
>>> Any ideas list users....help me out
>>> 
>>> Regards,
>>> Gopal
>>> 
>>> 
>>> 
>> 
>> 
>  http://old.nabble.com/file/p31285380/arerror.log arerror.log 
> 

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