Hi vikram, I have put up the debug mode as 17 and restarted the server, but AR Thread log is not generated only ar sql . ar api, ar monitor and arerror . i have attached the same in zipped format. Please do the needful
vikram_k wrote: > > hi , > > The logs are not in sync so difficult to know whats going wrong. > > Did u put the Debug-mode : 17; line in your ar.conf file and then start > the server it will automatically generate the AR SQL, AR API and AR Thread > logs. also make sure you attach the files that are from the same time span > so its easy to co relate. > > Thanks, > Vikram > > Gopal-SRG wrote: >> >> hi vikram, >> PFA the logs in a zipped folder. >> It contains armonitor, arsql and arjavaplugin log files. >> Not able to take the thread/API log as i am not able to login to the >> server. >> >> Please do the need ful. >> Regards, >> Gopal >> >> >> vikram_k wrote: >>> >>> hi Gopal, >>> >>> I see a cyclic restart can you enable the AR logs like SQL API and >>> Thread logs. Need to see the reason why the server is shutting down also >>> if possible the armonitor.log. >>> >>> if you are not able to login to the server to set the logs up in admin >>> console kindly add the below line in the ar config file >>> >>> Debug-mode : 17 >>> >>> Thanks, >>> Vikram >>> >>> Gopal-SRG wrote: >>>> >>>> Hi vikram, >>>> ITSM APP server is installed on UNIX box.There are several application >>>> being hosted on the same box . >>>> The size allocated for our ITSM app is 30G and as of now 14G is free >>>> under the app installed directory. >>>> Please find attached the arerror file. >>>> >>>> regards, >>>> Gopal >>>> >>>> >>>> >>>> vikram_k wrote: >>>>> >>>>> hi Gopal, >>>>> >>>>> Can you elaborate on what exactly is happening can you see any server >>>>> crash in arerror.log or if you can see any activity on the ar logs. >>>>> >>>>> What is your system setup? >>>>> >>>>> Thanks, >>>>> Vikram >>>>> >>>>> Gopal-SRG wrote: >>>>>> >>>>>> Hi all, >>>>>> we are having a remedy ITSM 7.5 suite (Trail version). >>>>>> >>>>>> Now the ARSystem is getting restarted automatically many times and >>>>>> its still happening. >>>>>> >>>>>> Any ideas list users....help me out >>>>>> >>>>>> Regards, >>>>>> Gopal >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> http://old.nabble.com/file/p31285380/arerror.log arerror.log >>>> >>> >>> >> http://old.nabble.com/file/p31285695/arLogs.zip arLogs.zip >> > > http://old.nabble.com/file/p31285855/ArLogs_DebugMDE_17.zip ArLogs_DebugMDE_17.zip -- View this message in context: http://old.nabble.com/ITSM-7.5-Server-getting-restarted-tp31284800p31285855.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
