Tauf is correct. Atrium SSO enables a trusted login between BMC products - enabling a user to log into one BMC product and then not be challenged again when launching other BMC products integrated into Atrium SSO.
Atrium SSO does enable integration with enterprise SSO solutions as well, though. For the functionality you are looking for, you'd need to integrate Atrium SSO into those solutions. In that way, BMC products would get their authentication from Atrium SSO, and Atrium SSO would in turn get its authentication from your enterprise SSO solution. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Chowdhury, Tauf Sent: Tuesday, May 03, 2011 07:36 PM To: [email protected] Subject: Re: Atrium SSO help. Randy, I guess I wasn't the only one making that assumption. However, what Atrium SSO does is allow you to log in ONCE and then access ANY Remedy product like ITSM, Analytics, etc... So from what I understand, you would actually need to configure some sort of SSO into Atrium SSO in order to really have SSO based on your windows login :) Awesome right? Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Randy Evans Sent: Tuesday, May 03, 2011 9:44 PM To: [email protected] Subject: Atrium SSO help. I've got Atrium SSO 7.6.04 installed and went through the configuration. What we were hoping to get is something that would grab the login/password from our XP workstations so we wouldn't have to enter them, when we went to to the 7.6.04 Mid-Tier. Not quiet working that way, what we get is the Atrium Mid-tier looking prompt, then the Mid-tier prompt, both need login password filled in. Has anyone got it working so you don't have to enter your login/password for the Mid-Tier, could you share what you did to configure it? Thanks Randy ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
