All,
I'm very new to SRM and working in remedy for last 5 years. I have installed SRM 2.2 in our Dev environment and I like to build “access requests” SRD using Advanced Interface form. >From the Admin guide, I have learnt about SRD, PDT, AOT and successfully created in our environment. AIF looks very complex and I like to know, if anyone has easy steps to create a simple AIF that can create WO/ Incidents. If you have document or steps, please send it to my Gmail id ( [email protected]). Any hint/help/tips would be greatly appreciated. thanks, rey _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

