Christopher, Thanks, is that how they are distributing the patches now?
Kelly Gatewood -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss Sent: Wednesday, May 18, 2011 9:48 AM To: [email protected] Subject: Re: ARS 7.6.04 Service Pack 1 SP1 is in the EPD, but under the Product Patches tab. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kelly Gatewood Sent: Wednesday, May 18, 2011 9:42 AM To: [email protected] Subject: Re: ARS 7.6.04 Service Pack 1 Is this Service Pack 1 (Patch 1??) GA yet? I do not see it on the patch or EPD sites yet. Thanks Kelly Gatewood -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Terje Moglestue Sent: Wednesday, May 18, 2011 4:08 AM To: [email protected] Subject: Re: ARS 7.6.04 Service Pack 1 I asked some key users to upgrade their BMC User Tool to 7.604p1. Our production servers is still ARS 75p7 and ITSM 75p1. The client is not stable it keeps terminating. The user can be working for 5-15-30 minutes. Then - ping - it just terminates. What are they doing? Using Incident Management Console and/or updating an incident. Two of my user are running Windows 7, 64 bits. I understand that the client is not support on that platform. Another user is running Windows XP Pro 2003, SP3. Same thing - the client terminates on a regular basis. I am running Windows 7, 64 bits (java is also 64 bits). My client stable - sadly that is not the feedback from our user base. It is not recommended with a different server / client version. I am well aware of that. The user tool should still not terminate like this. ~ Regards, Terje ________________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of linksys [[email protected]] Sent: 18 May 2011 06:18 To: [email protected] Subject: ARS 7.6.04 Service Pack 1 Hi, We are planning to apply Service Pack 1 to our System. Let me know your thoughts, if you have applied earlier. Our Current System details ARS & ITSM 7.6.04 + Few Customizations SQL Server 2008 R2 Regards, Bala -- View this message in context: http://old.nabble.com/ARS-7.6.04-Service-Pack-1-tp31643902p31643902.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
