Shyam,

Can you elaborate on what type of issues you are facing? I’m sure we’ll face 
the same ones! Thanks for your response. 

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Shyam Attavar
Sent: Thursday, May 19, 2011 2:43 PM
To: [email protected]
Subject: Re: Change Management 7.6.04 or whatever version uses Task Phase 
Management

 

** 

Tauf,

 

Your interpretation is correct and if this works as designed OOB, what you 
mention would be failry straight forward to do. However, there are some issues 
with this functionality that is preventing us from using this feature. Still 
working with support to have these issues addressed. 

 

HTH

--

Shyam Attavar

 

________________________________

From: "Chowdhury, Tauf" <[email protected]>
To: [email protected]
Sent: Thu, May 19, 2011 8:58:16 AM
Subject: Change Management 7.6.04 or whatever version uses Task Phase Management

** 

All,

I was looking through the documentation for Change and found that there is a 
feature for Task Phase Management which from what I understand allows you to 
have 1 Change Request with a bunch of tasks in it but it allows you to activate 
a certain number of tasks when the Change is approved in a stage before 
Scheduled or Implementation. Is this correct? Has anyone implemented this? 

Our scenario is that users want to do “pre production” tasks within 1 Change 
request instead of having a separate Change Request that they relate to a 
“production” change request. (Hope that makes sense) If this thing works the 
way I think, I should be able to eliminate the additional Change by having all 
the tasks packaged into one change request. 

Thanks in advance.

-Tauf

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