Turn on Active Link logging then open the AST form and do a search.
Look for other search fields being populated automatically before the
search is done such as the DatasetID. Maybe one of these is causing the
search to return no records?

Try exporting a record that works and one that doesn't from the
BMC:BMC_SystemSoftware form to csv. Load them into Excel and compare them
to see if there are any major differences.

Cheers

Peter



> **         Hi Experts,     This may be a basic question but I am new to
> Assets, and got stuck here-   I need to import certain asset records, for
> System Software.   There is one Join Form - "AST:SystemSoftware"
> This is a inner join of form - "BMC:BMC_SystemSoftware"  with
> itself. "BMC:BMC_SystemSoftware" is a inner join of forms -
> "BMC:BMC_SystemSoftware_"  and
> "BMC:BMC_LogicalSystemComponent"
> "BMC:BMC_LogicalSystemComponent" is a inner join of  forms -
> "BMC:BMC_LogicalSystemComponent_" and
> "BMC:BMC_AssetBase"     **Join criteria is Instance ID on all
> joins. I tried to import data in "AST:SystemSoftware",  it
> created all entries in all above base forms, and record is populating in
> all join forms except "AST:SystemSoftware". Record is there in
> "BMC:BMC_SystemSoftware" and join  criteria is InstanceID match
> with itself, but record is not populating on
> "AST:SystemSoftware".     It works fine, if data is entered
> manually in "AST:SystemSoftware" form. I scanned logs for what
> are all changes that take place if record is saved manually, but my
> investigation was not sufficient I suppose. Any suggestion is much
> appreciated.     Regards,    Vabh
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