Thanks Rick But I have checked and licences are ok. I have created new users, deleting and assigning new licenses, and the problem goes on. Also Asset Viewers do no need license and they neither can see the cis, because of the error message.
2011/5/30 Rick Cook [via ARS (Action Request System)] < ml-node+6419899-1722388310-76...@n2.nabble.com> > ** > > It sounds like your system isn't recognizing licenses. I would look at it > from that angle. > > Rick > On May 30, 2011 10:01 AM, "Sergio Tomillero" <[hidden > email]<http://user/SendEmail.jtp?type=node&node=6419899&i=0>> > wrote: > > Hello, > > > > Since some days ago I am having an strange error which I do not find a > > solution. I log into Remedy and I clic on Asset Management Console. At > the > > moment of loading the form, I receive the next error message: > > > > ARERR [333] You do not have access to the field. : 490008000 > > > > This field comes from BMC.CORE:BMC_BaseElement and have as permissions: > > CMDB Write Security, the same as many fields of this form. > > > > This situation did not happen before and no significative change as been > > made in the application. > > > > If I log as Remedy Administration, the problem does not happen but > naturally > > I am not going to turn to Asset Users and Asset Viewers as > administrators. > > > > Any idea? > > > > Thank you in advance. > > Sergio Tomillero > > > > -- > > View this message in context: > http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419886.html > > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > ------------------------------ > If you reply to this email, your message will be added to the discussion > below: > > http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419899.html > To unsubscribe from Asset Management. Cannot access to records if I am not > a Remedy Administrator, click > here<http://ars-action-request-system.1093659.n2.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_code&node=6419886&code=c3RvbWlsbGVyb0BHTUFJTC5DT018NjQxOTg4NnwxODIyMDA3ODkx>. > > -- __________________________________ Sergio Tomillero Fujitsu Technology Solutions Web: <http://es.fujitsu.com/> -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419952.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
