Hi Folks, Am able to import service targets from 7.1 to 7.6.04 ( we have to port all the Incidents from 7.1 along with associated service targets ( that is the Challenge )
but, except for the Actions , All other Information is getting Imported. have followed the BMC procedure, some how the Actions are not getting populated ! 1. Can we keep the TimeStamps as in old set-up (7.1) and keep the SLA working after moving the incidents to new environment(7.6.04) of those tickets which are, say still NOT resolved ? Any suggestions / recommendations ..... Rgds-Ghana. -- View this message in context: http://old.nabble.com/Service-Targets%3Aable-to-import-all-the-info-%2C-except-for-Actions-%21-tp31797748p31797748.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
