I see you have been afflicted with trusting the BMC sales...err...product
documentation on that feature.  If you have real experience that shows
clearly that this makes a positive difference, I would love to hear about
it.  I have significant experience with using this setting, and after our
data showed it actually diminishing performance, I had conversations with
BMC engineering on the subject to help me understand why that was.

According to the engineers, the nextId setting is only going to help if you
have a very high volume of records being inserted into the same form from
multiple sources simultaneously.  This is likely to happen only in large
installations having more than one automated ticket generation mechanism.
My research and data validated their statement.

This setting does reduce contention for new Entry Ids, but its effect is
only seen under those circumstances.  Again, my research showed using any
number greater than zero (or one) outside of the parameters I outlined
actually DIMINISHED performance.

Rick
On Jun 8, 2011 12:35 PM, "Guillaume Rheault" <[email protected]> wrote:

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