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BMC ARS - 7.5.00 Patch 007 ITSM - 7.6.00 patch 002 SRM - 7.6.00 patch 002 No, it's a single tendency and no entitlement enabled. How to identify the locale if added, and how to remove if it exists ? Thanks & Regards, Kailashnath A J From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf Sent: Sunday, June 12, 2011 3:38 PM To: arslist@ARSLIST.ORG Subject: Re: Urgent - SRM Services not getting displayed ! ** What version of SRM are you on? Do you have multi-tenancy enabled? Do you have entitlement enabled? Have you set entitlement groups? Please give us your environment specs. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kailashnath A J Sent: Sunday, June 12, 2011 3:56 AM To: arslist@ARSLIST.ORG Subject: Urgent - SRM Services not getting displayed ! Importance: High ** Dear Team, We are getting "There are no services matching your search criteria" in the Request entry after selecting the navigational category. Steps followed: In Request Entry - selected Category 1 ( for example say Incident Request) Selected sub category 2 and category 3 on the same list (Say - Personal computer (tier 2) - Keyboard issue(tier 3 )) on selecting this the above mentioned issue is faced for all navigational categories. Have created new navigational categories and new service mapped to it. Still got the same error msg. Please help me out in getting the services displayed to make it available to request the same as expected in SRM module. Please treat this as very urgent. Thanks & Regards, Kailashnath A J Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
