They are used actually in certain cases.. If you delete the this folder, you may have a problem during the restart of the AR Server, where it imports the structures of certain forms during every restart.. I do not have the list of this form but I remember facing this issue somewhere in the past when I was working on ARS 7.0ish version where a modification to one of the system form was being overwritten every time the AR Server was restarted, and we later figured that there is an import in place happening to that form with every restart.. I’m sorry I forget the name of this form..
This form is imported from this location if I am not mistaken.. If I remember right, our workaround was to replace the original def file and the view def file for that form at that location for the changes not to be lost with every restart.. I’m trying hard to recollect what form that was we faced that problem with but cannot at this point.. If I remember I’ll share.. Joe From: Easter, David Sent: Tuesday, June 14, 2011 2:34 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: Delete contents of the workflow directory ** They’re not currently used, although they do represent a “pristine” copy of all the def files. So if you want to keep an on-disk copy of the out-of-the-box definitions, that’d be it. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Sundberg Sent: Tuesday, June 14, 2011 11:07 AM To: [email protected] Subject: Re: Delete contents of the workflow directory ** My guess is they will .zip to about 1/20 their size. -John On Jun 13, 2011, at 3:23 PM, Jason Miller wrote: ** Anybody? On Fri, Jun 10, 2011 at 12:37 PM, Jason Miller <[email protected]> wrote: Hello everybody, After upgrading our server to everything 7.6.04 SP1 we now have a 5.8 GB <install path>\BMCRemedyITSMSuite\<servername>\Workflow directory. We need to free some space or expand the volume. I am hoping to free some space vs. going to the volume expansion well (again). Does anybody know if we can delete these files? (actually archive them, never know when you need original defs). Are they ever used again? If they are used again is that only during upgrades/patches/etc? Thanks, Jason _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award [email protected] 651.556.0930 I www.kineticdata.com _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
