Hi -- first post- thought I was signed up for the arslist but my posts kept getting rejected. Looks like it finally went through.
Not sure where to start. Have turned on logging on the server. Pursuing these options. 1) will going from tcp + udp to tcp only help? 2) will adjusting any settings in the timeouts help? (e.g. Client Refresh Interval) is 60 currently. 3) will tuning sql help (is there some table or index that tracks sessions that needs tuning)? thanks for any help / guidance. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Remedy-User-Tool-has-20-second-delay-after-a-period-of-inactivity-40-minutes-tp6506445p6506489.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"