I did the performance tuning by increasing the number of list and fast
threads to 30 30 ,, I narrowed down the issue but now the issue is
with

java.net.SocketTimeoutException: Read timed out

help me out

thanks
Uday

On Fri, Jun 24, 2011 at 9:05 PM, Joe Martin D'Souza <[email protected]> wrote:
> The Plugin-Filter-API-Threads is perhaps what you need to change.. I
> remember having a similar issue (ARERR 8939) a couple of years ago that was
> resolved with that..
>
> Does anyone know what is the right method (besides tweak till it works) to
> arrive at a good number for the min and max for this thread? A sort of a
> algorithm based on X, Y and Z????
>
> Joe
>
> -----Original Message----- From: patchsk
> Sent: Friday, June 24, 2011 10:50 AM Newsgroups:
> public.remedy.arsystem.general
> To: [email protected]
> Subject: Re: Java Plugin Filter Plugin Time Outs
>
> Yes these need to be changed in ar.conf
> If you post what are the values you currently have in your ar.conf
> that would help.
> In our system we currently have
> Filter-Api-Timeout: 180
> Plugin-Filter-API-Threads: 2 6
> Server-Plugin-Default-Timeout: 10000
> Plugin-ARDBC-Threads: 2 4
>
>
> On Jun 24, 9:30 am, uday kiran <[email protected]> wrote:
>>
>> Hi Vamsi,
>> Do I need to change these values in ar.cfg if yes ,, what are the
>> values i can set ,,
>>
>> thanks
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Fri, Jun 24, 2011 at 3:15 AM, patchsk <[email protected]> wrote:
>> > Please do some research around these parameters.
>> > Plugin-ARDBC-Threads:
>> > Plugin-Filter-API-Threads:
>> > Server-Plugin-Default-Timeout:
>> > Filter-Api-Timeout:
>> > See if you can increase the values to these parameters than what you
>> > have currently in your system.
>>
>> > On Jun 23, 3:42 pm, uday kiran <[email protected]> wrote:
>> >> Hi Folks
>> >> Look at this error and suggest me
>>
>> >> We receive Plug-in server not responding messages quite often. Also
>> >> seeing some filter api plug-in timeouts.
>>
>> >> Is there some configuration tweaks or performance tuning we can look >>
>> >> at?
>>
>> >> arerror.log:
>>
>> >> "The AR System Plug-In server is not responding.  Cannot connect to
>> >> the system at this time.  Contact your AR System Administrator for
>> >> assistance. (ARERR 8939)"
>>
>> >> javaplugin log:
>>
>> >> 2011-06-23 11:35:14,556 ERROR [pool-3-thread-4]
>> >> com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) -
>> >> <ARSYS.ARF.WEBSERVICE>java.net.SocketTimeoutException: Read timed out
>> >> java.net.SocketTimeoutException: Read timed out
>> >> 2011-06-23 11:35:14,557 ERROR [pool-3-thread-4]
>> >> com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository (?:?) -
>> >> ARFilterApiCall FAILs in plugin: ARSYS.ARF.WEBSERVICE ERROR (9130):
>> >> Error encountered while executing a Web Service; ; nested exception
>> >> is:
>> >>         java.net.SocketTimeoutException: Read timed out
>> >>         at com.bmc.arsys.ws.plugin.WSPlugin.ThrowException(Unknown >>
>> >> Source)
>> >>         at com.bmc.arsys.ws.plugin.WSPlugin.filterAPICall(Unknown >>
>> >> Source)
>> >>         at >>
>> >> com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository.ARFilterApiCall
>> >> >> (Unknown
>> >> Source)
>> >>         at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_5(Unknown Source)
>> >>         at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_4(Unknown Source)
>> >>         at >>
>> >> com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown
>> >> Source)
>> >>         at >>
>> >> com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source)
>> >>         at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source)
>> >>         at >>
>> >> com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source)
>> >>         at >>
>> >> com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source)
>> >>         at >>
>> >> java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
>> >>         at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown
>> >> >> Source)
>> >>         at java.lang.Thread.run(Unknown Source)
>
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