Uday, That is quite simply that the web service you are calling is not responding within the timeframe of your timeout setting. You should contact the person running that web service and determine where the time lag is happening.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of uday kiran Sent: Tuesday, June 28, 2011 4:14 AM To: arslist@ARSLIST.ORG Subject: Re: Java Plugin Filter Plugin Time Outs I did the performance tuning by increasing the number of list and fast threads to 30 30 ,, I narrowed down the issue but now the issue is with java.net.SocketTimeoutException: Read timed out help me out thanks Uday On Fri, Jun 24, 2011 at 9:05 PM, Joe Martin D'Souza <jdso...@shyle.net> wrote: > The Plugin-Filter-API-Threads is perhaps what you need to change.. I > remember having a similar issue (ARERR 8939) a couple of years ago that was > resolved with that.. > > Does anyone know what is the right method (besides tweak till it works) to > arrive at a good number for the min and max for this thread? A sort of a > algorithm based on X, Y and Z???? > > Joe > > -----Original Message----- From: patchsk > Sent: Friday, June 24, 2011 10:50 AM Newsgroups: > public.remedy.arsystem.general > To: arslist@ARSLIST.ORG > Subject: Re: Java Plugin Filter Plugin Time Outs > > Yes these need to be changed in ar.conf > If you post what are the values you currently have in your ar.conf > that would help. > In our system we currently have > Filter-Api-Timeout: 180 > Plugin-Filter-API-Threads: 2 6 > Server-Plugin-Default-Timeout: 10000 > Plugin-ARDBC-Threads: 2 4 > > > On Jun 24, 9:30 am, uday kiran <uday.rem...@gmail.com> wrote: >> >> Hi Vamsi, >> Do I need to change these values in ar.cfg if yes ,, what are the >> values i can set ,, >> >> thanks >> >> >> >> >> >> >> >> >> >> On Fri, Jun 24, 2011 at 3:15 AM, patchsk <vamsi...@gmail.com> wrote: >> > Please do some research around these parameters. >> > Plugin-ARDBC-Threads: >> > Plugin-Filter-API-Threads: >> > Server-Plugin-Default-Timeout: >> > Filter-Api-Timeout: >> > See if you can increase the values to these parameters than what you >> > have currently in your system. >> >> > On Jun 23, 3:42 pm, uday kiran <uday.rem...@gmail.com> wrote: >> >> Hi Folks >> >> Look at this error and suggest me >> >> >> We receive Plug-in server not responding messages quite often. Also >> >> seeing some filter api plug-in timeouts. >> >> >> Is there some configuration tweaks or performance tuning we can look >> >> >> at? >> >> >> arerror.log: >> >> >> "The AR System Plug-In server is not responding. Cannot connect to >> >> the system at this time. Contact your AR System Administrator for >> >> assistance. (ARERR 8939)" >> >> >> javaplugin log: >> >> >> 2011-06-23 11:35:14,556 ERROR [pool-3-thread-4] >> >> com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - >> >> <ARSYS.ARF.WEBSERVICE>java.net.SocketTimeoutException: Read timed out >> >> java.net.SocketTimeoutException: Read timed out >> >> 2011-06-23 11:35:14,557 ERROR [pool-3-thread-4] >> >> com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository (?:?) - >> >> ARFilterApiCall FAILs in plugin: ARSYS.ARF.WEBSERVICE ERROR (9130): >> >> Error encountered while executing a Web Service; ; nested exception >> >> is: >> >> java.net.SocketTimeoutException: Read timed out >> >> at com.bmc.arsys.ws.plugin.WSPlugin.ThrowException(Unknown >> >> >> Source) >> >> at com.bmc.arsys.ws.plugin.WSPlugin.filterAPICall(Unknown >> >> >> Source) >> >> at >> >> >> com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository.ARFilterApiCall >> >> >> (Unknown >> >> Source) >> >> at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_5(Unknown Source) >> >> at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_4(Unknown Source) >> >> at >> >> >> com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown >> >> Source) >> >> at >> >> >> com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) >> >> at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) >> >> at >> >> >> com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) >> >> at >> >> >> com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) >> >> at >> >> >> java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) >> >> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown >> >> >> Source) >> >> at java.lang.Thread.run(Unknown Source) > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
