I would still create a Work Order and close/cancel through workflow. Thanks Mahesh
On Tue, Jun 28, 2011 at 9:00 AM, Marek B. <mare...@gmail.com> wrote: > ** > Hi List, > > We've got service request where no incident or work order ticket is > required to be registered. > Customers just need to open an Advanced Interface Form, fill all necessary > fields and send request. > The entire workflow is executed automatically and all I need to do is make > sure the request will be closed. > > How this can be done, given that you need a Process and an Application > Object attached to an SRD? > > thanks, > Marek > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
