Since it looks like you are using an Oracle database, my guess is that it's
something between the TWO_TASK and SID/Service Name and the install getting
confused.
Try the following ...
Add a new entry in the TNSNAMES.ORA file that the ARS server is using. Make
the Entry name the same as the SID/Service Name (from your data below)
db1008 =
(DESCRIPTION =
(ADDRESS_LIST = (ADDRESS = (PROTOCOL=TCP) (HOST=ndmsora14.ndc.nasa.gov)
(PORT=1521)))
(CONNECT_DATA = (SERVICE_NAME=db1008))
)
This way you can specify the db1008 in the install for both. After the install
you can change the ar.cfg file to use the entry in the TNSNAMES file that you
want.
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Guyse, Timothy D.
{Tim}(MSFC-IS30)[MITS]
Sent: Thursday, June 30, 2011 8:33 AM
To: [email protected]
Subject: Oracle error when installing AR Server 7.5 patch 007 on Windows 2008
We are now trying to install 7.5 on a Windows 2008 (6.1) server and are getting
the following error:
Unresolved database error: Listener refused the connection with the following
error: ORA-12514, TNS:listener does not currently know of service requested in
connect descriptor The Connection descriptor used by the client was: //
ndmsora14.ndc.nasa.gov:1521/db1008
Our database is on a separate server. We have installed Oracle 11g client on
the 2008 6.1 application server and can do a tnsping to the database server but
when we run the AR Server 7.5 install, after the section where we enter the
Oracle information we get the error.
Any idea how to resolve this?
Thanks
Tim
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