Hello Listers,

MS 2003 Enterprise SP1 on VMware
ARS 7.6.03
MS SQL Server 2005 on remote SAN

I have a department that is running select statements against the ARSystem to 
run iDashboards.
They need a validation statement to confirm that the database is available.
Currently they run SELECT COUNT(*) FROM ARS_FORM WHERE 1=1 because I have 
Unqualified searches disabled.

I tried to point them to the group form with select group_name from Group where 
Group_ID = 0 so they can verify that "Public" is returned. The problem is that 
the Group form is only available to ARS Administrators.

I know I can make a "Hello world!' form and store one record and give it public 
permissions but I know the group form will always be there. Group is a core 
form, Public is a core group. 

They also do a lot of Select statements with no WHERE clause against the form 
to pull ticket information that they process and display on a web site external 
to the ARSystem network through a web service. I am trying to keep the load on 
the ARSystem manageable.

Does anyone have any suggestions?
Should I add Public access to the group form but keep it hidden? Will an 
upgrade reset the permissions?
Can I control the search qualification by altering the web service?
Should I aggregate their data for them and serve it up from a separate form?

This "Portal" will be getting hit by multiple people all day long. I don't want 
the excess traffic slowing down the whole system.

Thanks you,

--- 
John J. Reiser 
Remedy Developer/Administrator 
Senior Software Development Analyst 
Lockheed Martin - MS2 
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased by me 

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