Why can't they check it in a Connect function before they send a query
command? - either they connect or they don't, return false if you can't
connect and don't continue, or even better try again after x mins, or
try alternate site after x attempts, etc...

Regards,
 
Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com  

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Reiser, John J
Sent: Thursday, June 30, 2011 12:48 PM
To: [email protected]
Subject: Select statement to check for connectivity from external source

Hello Listers,

MS 2003 Enterprise SP1 on VMware
ARS 7.6.03
MS SQL Server 2005 on remote SAN

I have a department that is running select statements against the
ARSystem to run iDashboards.
They need a validation statement to confirm that the database is
available.
Currently they run SELECT COUNT(*) FROM ARS_FORM WHERE 1=1 because I
have Unqualified searches disabled.

I tried to point them to the group form with select group_name from
Group where Group_ID = 0 so they can verify that "Public" is returned.
The problem is that the Group form is only available to ARS
Administrators.

I know I can make a "Hello world!' form and store one record and give it
public permissions but I know the group form will always be there. Group
is a core form, Public is a core group. 

They also do a lot of Select statements with no WHERE clause against the
form to pull ticket information that they process and display on a web
site external to the ARSystem network through a web service. I am trying
to keep the load on the ARSystem manageable.

Does anyone have any suggestions?
Should I add Public access to the group form but keep it hidden? Will an
upgrade reset the permissions?
Can I control the search qualification by altering the web service?
Should I aggregate their data for them and serve it up from a separate
form?

This "Portal" will be getting hit by multiple people all day long. I
don't want the excess traffic slowing down the whole system.

Thanks you,

--- 
John J. Reiser 
Remedy Developer/Administrator 
Senior Software Development Analyst 
Lockheed Martin - MS2 
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased
by me 

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