Ø extra credit to the first person who can correctly identify what actual Remedy keys should be applied to the AR Server when purchasing "Service Mgt Specialist" license
Well, since AR System 7.1.00, there are no longer license keys for users, applications or modules - so it is a trick question and the answer is "none". However, if you meant "licenses", then there are two business licenses associated with the Service Management Specialist: 1. AR System User 2. SRM Analyst / Admin Since SRM uses the AR System user for its license checks (i.e. there is no SRM application user license technically within the system), the Service Management Specialist would enable the entering of an additional count in the AR System User fixed/floating row while in the Add/Remove License console. The number would be a one-to-one correlation of the number of SM Specialist licenses purchased... so if you bought 5, you would enter (or add) 5 to the count of the AR System User license row. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker Sent: Thursday, July 07, 2011 09:51 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Software Acquires Aeroprise ** You gotta remember the BMC Naming Standards checklist that the new acquisition rename must adhere to: 1.) Does it contain the words "Service","Management", or "Automation" (if no, try again) 2.) Can it be represented in a 3-5 letter acronym that is earily similar to everything else we sell? 3.) Has it been renamed in the last 6 months (if no, rename immediately. This applies to existing product portfolio as well) 4.) Is it completely unrelated to the legacy name that is well known in the marketplace (if no, try for something more ambiguous) 5.) Have we shoe-horned the inherent licensing key structure into the BMC Blue pricing model making it impossible for any rational person to figure out how to apply the correct license keys per their purchased license names? (extra credit to the first person who can correctly identify what actual Remedy keys should be applied to the AR Server when purchasing "Service Mgt Specialist" license) 6.) Will the new name look good on the BSM Marketing diagram? 7.) Can we put "cloud" or "on demand" in the name to capitalize on industry marketing trends and buzz? 8.) Will the resulting acronym look like something my 3 year old randomly pounded out on the keyboard? Nate From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L Sent: Thursday, July 07, 2011 9:57 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Software Acquires Aeroprise ** Thanks. From now on, I'm going to just chuck the B's, T's, and S's, convert Roman Numerals to Arabic, and refer to all of their products by number. Jennifer Meyer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf Sent: Thursday, July 07, 2011 10:54 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Software Acquires Aeroprise ** Well, for the ones that you can actually use, which is MCMIM, it's 2901 :) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L Sent: Thursday, July 07, 2011 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Software Acquires Aeroprise ** Does anyone know offhand what BMCMITSM is in Roman Numerals? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf Sent: Thursday, July 07, 2011 10:21 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Software Acquires Aeroprise ** What? What's wrong with BMCMITSM? It rolls right off the tongue. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L Sent: Thursday, July 07, 2011 10:13 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Software Acquires Aeroprise ** How does BMC manage to slaughter the names of the products it acquires so thoroughly? "Aeroprise" was good. It was pronounceable. It was memorable. "BMC Mobility for IT Service Management" is forgettable garble. Jennifer Meyer Remedy Technical Support Specialist State of North Carolina Office of Information Technology Services Service Delivery Division ITSM & ITAM Services Office: 919-754-6543 ITS Service Desk: 919-754-6000 jennifer.me...@nc.gov<mailto:jennifer.me...@nc.gov> http://its.state.nc.us<http://its.state.nc.us/> E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, July 07, 2011 9:57 AM To: arslist@ARSLIST.ORG Subject: BMC Software Acquires Aeroprise ** http://www.bmc.com/home/2011/bmc-acquires-aeroprise.html _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. 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