I think you are referring to: Inc Console>Functions>Application Preferences>Incident Mgmt (tab)>After New Save = Modify Request After Submit
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bharad w Sent: Friday, July 08, 2011 4:29 PM To: [email protected] Subject: How to Retain the Incident ticket after saving it Hi, How can we retain the Incident Ticket in 7.6.04 SP1 after saving it . Do we have to change any setting in Incident management console.. any help is appreciated. Thanks in advance _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
